1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.
By using this site, you agree to the practices described below.

We are an independent service provider offering general guidance for printer setup, driver downloads, and troubleshooting.
We are not affiliated with or representing any official brand or manufacturer, including Brother Industries or others.

2. Information We Collect

We may collect the following types of information from visitors:

A. Personal Information (voluntary)

• Name

• Email address

• Contact details

• Printer model or operating system (when entered into forms)

This information is collected only when you voluntarily submit it (e.g., through forms, chat, or feedback requests).

B. Non-Personal Information

• Browser type and version

• Device type

• IP address (for security and analytics)

• Website usage data (pages visited, time spent, etc.)

This data helps us improve our content and user experience.

3. How We Use Your Information

Your information is used to:

• Provide relevant printer setup instructions and resources

• Send download links or driver-related information you requested

• Improve website performance and usability

• Communicate with you if you contact us directly

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

We may use cookies or similar tracking technologies to:

• Improve website functionality

• Remember your preferences

• Analyze user interactions to enhance performance

You can disable cookies through your browser settings, but some features of the site may not work properly if you do.

5. Data Storage and Security

We take reasonable steps to protect your data against unauthorized access, alteration, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Sharing of Information

We may share limited data with:

• Trusted third-party service providers that help us operate the website (such as hosting, analytics, or form tools).

• Legal authorities, if required by law or to protect our rights.

We do not share personal data for marketing or resale purposes.

7. Links to External Websites

Our website may include links to third-party pages for driver downloads or related content.
We are not responsible for the privacy practices or policies of those external sites.
Please review their privacy statements before submitting any personal data.

8. Data Retention

We retain personal information only for as long as needed to fulfill its purpose — such as providing download information or resolving your query — and then securely delete it.

9. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for future communications

• Request a copy of data we hold about you

You can exercise these rights by contacting us through the form or live chat on our website.

10. Updates to This Policy

We may update this Privacy Policy periodically.
The most recent version will always be available on this page with an updated “Last Modified” date.
Continued use of the website after updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us via:
📧 Email: info@thebrotherside.live
💬 Live Chat: Available on our Contact Page